Contact a SmugMug Support Hero

  • Updated

Email.

To contact a Support Hero, simply click the green Contact Us button located at the bottom of any page in our help center and submit the form that pops up.

Point us to your SmugMug homepage or include an order number so we can put your questions, gushes, and gripes in context.

We don't do phone support. Instead, we've been perfecting the art of email since 2002. Our customers and their visitors always receive white-glove service.

Can't wait?

Try our help search, and save yourself the trouble of sending an email. 

See something funky?

If you think you're seeing a site issue, check our status board first. For everything else, write us and we'll be glad to help!

If you want to join the discussion on features, bugs, or tips for using SmugMug, head over to our online forum Digital Grin. We also monitor Twitter.

Don't forget to like us on Facebook and Instagram, where we have cool giveaways, behind-the-scenes peeks, and more!

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