Log in to my account

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You can find a log-in link at the bottom of most SmugMug pages.

On SmugMug's homepage, you'll find the log-in option in the top-right corner of the navigation bar.

Am I logged in?

If you're already logged in, you'll see this in the navigation bar at the top of your site: 

If you only see the words Upload and Organize, then you've logged in with an assistant password. If you're logged in as an assistant, you won't see any of the business options in the Account Settings; you'll only see Stats and Comments.

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I can't log in!

Forgot your password? No worries. Click here to request a password reset. (If no email arrives, check your bulk and spam/junk mail folders. It might have gotten caught by your email program's filters.)

If you're already logged in, you'll first need to log out before requesting a password reset.

Forgot what email address you signed up with? You can log in using your username instead.

Example: If your SmugMug URL is superman.smugmug.com, you can type "superman" in the email field to log in instead.

If neither your password nor your email are the issue, then cookies might be causing the problem.

Important: Power, Portfolio, and Pro account subscribers who use custom domains should log in and log out from www.smugmug.com or yournickname.smugmug.com and not from the custom domain.

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Looking for your print order?

If you'd like to view a print order you placed with SmugMug, you need to go straight to the order status page (you can find the link in the order-confirmation email) rather than using the log-in link. Once logged in, you may also go to your Account Settings > Me > Receipts tab to see any orders you've placed. Click on the order you want to view details for.

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