You can cancel your SmugMug subscription by logging in from your computer and using this link. If you originally signed up through our iOS app, you'll need to log in to your Apple account to cancel your subscription. We'll be sad to see you go, so feel free to let us know what we could have done better for you!
Cancel your SmugMug subscription.
If you prefer to cancel directly from your Site Settings, you can find the option under Site > Subscription > Close Account > Proceed.
You will be advised that canceling the account means it will close at the end of your subscription term, whether monthly or annual. From here you may choose Yes, Close My Account.
Account Cancellation Confirmation
Your screen will display confirmation of your account cancellation and the closure date. Your Dashboard will also show a note with your account's final closure date.
Need to change your mind? Contact our Support Heroes immediately to reopen your account.
Want to close sooner? You can restrict site access and close your account before your subscription ends. Contact our Support Heroes for immediate closure assistance.
Before you go: Please take a moment to share why you're leaving - your feedback helps us improve.
Cancel SmugMug Source.
Canceling your SmugMug Source add-on can be done any time. You can continue to leave your SmugMug account open if you're looking to cancel only the Source add-on. All the details about canceling your SmugMug Source add-on are available in this article.
Please know you're welcome back any time!