Easily update your SmugMug subscription plan to fit your needs. Follow the steps below to change your plan.
Change your plan
- Go to Site Settings > Site > Subscription and click the Change Plan button.
- Select your new plan and confirm the change.
Change your billing frequency
- Go to Site Settings > Site > Subscription and click the Change Frequency button.
- Select your new plan and confirm the change.
Need to update both? Be sure to update the plan type first, and then the billing frequency.
Important Considerations:
- Your subscription renewal date will remain the same when you make a plan change.
- If you switch to a different plan, your credit card will be charged the adjusted cost based on the difference between your current plan and the new one. Any remaining balance from your previous subscription will be applied as a credit toward your next renewal.
- Changing plans may mean that you’ll lose access to features specific to your current plan. Review the plan comparison page to understand the changes.
Leaving Pro or Portfolio Plans
If you’re stepping down from a Pro or Portfolio plan, note the following:
- Tax & Payment Info: Update your tax and payment information to ensure a smooth payout.
- Pro Profits: Any accrued profits will be paid out during the next payment cycle if you have a valid W-9 form on file.
- Watermarks: Photos with watermarks will automatically have them removed if you change to a Direct plan.
- Pricelists: Pricelists will be deleted. To avoid at-cost sales, disable visitor shopping in your galleries before downgrading.
- Assistant Passwords: Assistant passwords will no longer function. Inform your assistants of this change.
Need More Help?
If you have any questions or run into issues, contact SmugMug Support for assistance.
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