Allow assistant access to my account

On the Pro plan you can create an assistant password that's separate from your main account password. This feature allows you to offer an assistant access to specific areas but continues to protect other areas of your site and account. 

You might also want to consider our new Manage Collaborators to give multiple people account access to assist with your business needs. This will set them up with their own account and password to perform specific actions on your behalf, while certain areas remain restricted to maintain account security. 

How to set up an assistant password.

Visit your Site Settings. On the left, select the Privacy option. Enter a password in the Assistant Password field > Save (upper right). 

Note: Once you enter an assistant password, you can change it but can't remove it.

Assistant permissions.

Assistants can log in using the account email address (or account username) and the assistant password and do everything the account owner can do, with a few exceptions:

• Assistants can see your assigned gallery pricing in the shopping cart. They can't see your at-cost pricing or order prints 'at cost."
• Assistants can see only the Stats and Contacts tabs in your Site Settings. Everything else is hidden.
• Assistants can't access, or download, galleries, folders, or pages that are Private (Only Me).
• Assistants can't delete photos or galleries or replace photos.
• Assistants can't customize your site.
• Assistants can't use the credit card on the account to buy prints.
• Assistants can't use the Hide feature to hide a photo or video in a gallery.
• Assistants can't see photos and videos that you've hidden using the Hide feature.
• Assistants can't use Multi-factor authentication (MFA) to log in to an account.
• Assistants can't receive notifications within the iOS and Android apps.
• Assistants can't use the Library upload function on the site.

You get one assistant password per account, and you can give it out to as many people as you like. It's the perfect solution for your busy photography business!

Note: Assistants can upload RAW files if there's an active Source subscription on the account.